Please take time to read our terms and conditions before ordering your Learn to Fly Voucher.
The terms and conditions govern the contract under which LOOP supplies your promotional voucher. When the user of the voucher books their lesson with an operator they will enter into a separate contract with the operator for the supply of the flying lesson and become subject to the operator's own terms and conditions
UNLESS OTHERWISE STATED Your voucher is valid for 9 months from the date of purchase and will only become valid and sent to you via the email address supplied on your account once payment for the voucher has been received by LOOP.
INSURANCE/SAFETY
In purchasing one of our first lesson vouchers you accept the existence of an element of risk. Life insurance policies vary in their coverage, and some may exclude certain of the activities.
It is advisable to check this with your insurance company in advance.
The flying schools advertised normally arrange their own liability insurance which will provide insurance for participants in the case of negligence on behalf of that operator.
LOOP are not operators of aircraft nor providers of carriage by air.
We are unable to give any guarantee as to the safety standards or performance of any operator. The operator may require a disclaimer to be signed before the activity.
We cannot accept any responsibility for any loss howsoever arising from our contract with you for the supply of your first lesson voucher (save in the case of death or personal injury caused by our negligence).
Liability for any delay or cancellation of the activity or loss, injury, death or any other claim howsoever arising from or howsoever ordered through us shall be the sole responsibility of the operator who provides the activities and shall be governed by that operator’s terms and conditions.
CANCELLATION
Waiting time may be necessary, especially as the activity is weather dependant. There is also the possibility of short notice cancellation due to weather, mechanical problems, staff illness or other unforeseen circumstances beyond the operator’s control.
If the activity is cancelled the user should simply re-book with the operator concerned as the promotional voucher is valid 9 months from date of purchase. LOOP will not be liable for any costs such as travel or accommodation incurred by the participant in such circumstances. It is advisable to ring the flying school before travelling to make sure the flight is still going ahead.
Once the user has booked his chosen activity they will become subject to the operator’s terms and conditions including the operator’s cancellation terms. This may mean that if the user cancels a booking the user may forfeit the activity.
Should a particular location become unavailable for any reason whatsoever after you have received your voucher we will endeavour to find an acceptable alternative.
Failing this we reserve the right to give a full refund. This will be made to the purchaser of the voucher. This will be the limit of our liability and we will not be liable for any other costs incurred by the participant such as travel or accommodation.
The user will need to be agile enough to get in and out of the particular aircraft and must be medically fit enough for the particular activity.
If in doubt, they should consult their doctor. Please bear in mind that no-one should fly if suffering from a heavy cold, and in particular, the user should always seek advice from a doctor if there is any known heart complaint or other medical complaint, e.g. neck or back problems which may be aggravated by any of the activities.
REFUNDS/COMPLAINTS
The easiest way of resolving a complaint is to address them on the day. If your complaint cannot be resolved on the day please inform us by writing to our Customer Services Department at LOOP Publishing (UK) Ltd, 9-11 The Mill Courtyard, Copley Hill Business Park, Babraham, Cambridge CB22 3GN.
This Learn to Fly voucher is non-refundable.
AEROBATICS
Please note the folllowing:
Freestyle Aviation
The aircraft used for the aerobatic rides are generally quite restrictive.
Maximum weight - 14 stone (90kg).
Minimum height - 5ft (1.52m
Maximum height - 6' 4" (1.93m).
Miimum age - 16 years.
Ultimate High – click here for details
Bulldog
Max Height 6ft 5 Max weight 17 stone
Extra 300
Max Height 6ft 4 Max weight 15.5 stone
Our minimum age is 12, and minimum height is 5ft.
No Height restrictions
Anyone under 18 needs parental/guardian consent.
Anyone over 55 needs a doctors note stating fitness to fly (no max age, just need a reasonable level of fitness – and be able to get inside the aircraft!!)